Are your lifts ready for the BIG switch off?

The next three years will see some major and unprecedented changes to the UK telephone communication systems, and for some time we have been advising customers that they should be taking steps to avoid any disruption to their own company telephone systems, as well as the lifts that they look after and maintain.

The mobile network companies have announced that they are planning to switch off the 2G and 3G networks, and furthermore, BT have announced that they are planning to switch off the PSTN (copper landlines) telephone network at the same time. This major change will have a large impact on many businesses but from the perspective of lift autodialler units, the effect could be disastrous if action is not taken soon.

Currently the dates for the planned network switch off are as follows:

  1. 3G network to be switched off – commencing on 1st January 2023
  2. 2G network to be switched off – commencing on 1st January 2026
  3. PSTN lines to be switched off – during 2025 completing before 31st December 2025

The 3G mobile network has now largely been replaced by the 4G network, and hence why it is the first to be switched off. The 2G mobile network and PSTN switch off will have a big impact and will need both consideration and planning by our customers, and we are here to help and assist our customers up to and beyond the switch off.

Any autodialler units currently functioning with a 2G SIM card will need to be checked/upgraded/replaced with a 4G VoLTE product and SIM before 31st December 2025.

Any autodialler units currently using a copper based PSTN landline also need to be upgraded/replaced to use another means of communication before 2025. Our recommendation is for these units to use the 4G VoLTE mobile network, by the installation of a 4G VoLTE gateway or by the installation of a replacement 4G VoLTE autodialler unit.

For customers purchasing autodialler equipment that will use the mobile network, it is our recommendation to all customers to purchase equipment that uses the 4G VoLTE mobile network.

Contact us for advice, further information and assistance: info@vmelevators.com – or on our free toll number +44 (0) 800 448 8615

Congratulations to Fisher F.C. Youth Team

Well done to the Fisher F.C. Youth team who were invited onto the pitch on Saturday 14 November 2022 by Millwall FC who won 2-1 against West Bromwich Albion FC. A very triumphant moment for the South London youth club who have gone from strength to strength under its leadership – by our very own engineer – and their coach John Pritchard.

Fisher Youth FC was founded in 2017 which saw the return to their Bermondsey base. The club’s ethos is built on community first, with a goal to provide a safe and fun environment which encourages young players to develop their abilities and offers the opportunity for regular matches in competitive football.

VM Elevators title sponsorship of the Fisher Youth FC came to formation in 2021. Our commitment to ensuring the youth football team thrive, sees us work closely with John to ensure his team have everything they need for a brilliant match day experience. The partnership has enabled the Under 12s and Under 15s to build on their already strong presence in the South London Youth League.

With the help of former players like John, who still wear the Fisher famous black and white stripes on the weekend, they have developed more teams which now compete across all age groups and continue to produce capable players, many of whom transition to the senior team.

‘Seeing the lads on the pitch at the Millwall match was a particularly emotional moment for all of us at the club. For the Youth team to stand there and soak in that atmosphere after
an amazing game and win for Millwall, enabled them to get into the mindset that ‘one day this could be us’, which is super inspiring!
We teach the kids that anything is possible through teamwork and dedication.

It’s so important that we continue to support youth clubs in our local areas – as they act as a safe outlet for kids, which positively impacts their well-being and mental health whilst
expanding on their social skills – all of which is particularly poignant in these times. The fact that they have returned post pandemic with such resilience and brought the same level of motivation and sportsmanship to the pitch in training and matches, makes
me incredibly honored to call myself their coach.
John Pritchard



Using the cloud-based platform, VME delivers 100 per cent of its client reports electronically and has moved its business to an entirely paperless system. Intelligent scheduling and routing, and collaboration with other BigChange users through the BigChange Network, is also improving efficiency and reducing mileage whilst live vehicle tracking, complete with driver behaviour alerts, promotes greener driving across the fleet of mobile service engineers. These benefits have combined to save VME more than £120k per annum and reduced its administrative resource by 80 percent.

“Here at VM Elevators we care!” commented Simon Whitbread, CEO of VM Elevators. “We care about the people who work for us, the people we work for and the world in which we inhabit. BigChange helps us turn this attitude into action; with workable solutions that deliver tangible benefits for our employees, our clients and the environment.

“Using BigChange we have eliminated paper from our business model. This not only saves trees, it saves printing costs, it saves on the amount of office space we have to heat and light and it reduces journeys backwards and forwards to pick-up or drop-off reports. We are also reducing harmful emissions with home working, advanced scheduling and sharing of resources with other BigChange users. These are real savings for both the planet and the business.”

Simon Whitebread, CEO of VM Elevators

VM Elevators was established in London in 2008 and has since grown to a nationwide company serving more than 50 locations across the UK. VME provides a fully ‘turnkey’ solution, including new installations, modernisation, maintenance, repair and 24/7 call-out assistance, for lifts and escalators within virtually any setting including commercial, industrial, public sector and residential.

Since implementing the BigChange job management platform, which incorporates customer relationship management (CRM), job schedulinglive trackingfield resource managementjob finance and business intelligence, in one simple to use and easy-to-integrate platform, VME has eliminated paper from its operation with digital job cards, automated completion reports and an online library of risk assessments, service histories and method statements.

Intelligent scheduling reduces unnecessary mileage, reducing emissions and improving productivity, and live vehicle tracking, complete with driver behaviour alerts promotes greener driving speeds and reduced idling, braking and harsh accelerating. BigChange is also supporting extended home working which was introduced during lockdown and is now being promoted to reduce the environmental impact of unnecessary commuting.

“BigChange has been pivotal in helping us work towards a greener future,” Simon Whitbread concluded. “It has also given us greater freedom as to how we work, where and when we work which is something our team embraces.”


Buchanan Street, Glasgow

We are pleased to announce that we are the exclusive contractors for the new lift installation work at the prominent site location of 69 Buchanan Street, Glasgow, G1 3HL.

The Category B listed building is due to undergo a high-end internal transformation within 2022, which will see it house a variety of public and private amenities, benefitting from retail space, restaurants, offices and hotels.

The distinctive towering facades of the red Locharbriggs sandstone ashlar was once famously home to the longest running national newspaper in the world, The Glasgow Herald (formally known as The Herald), who set up abode there for over a century (1868-1980).

From 1836- 1964 The Glasgow Herald was owned by George Outram & Co. taking the name from the paper’s editor of 19 years George Outram and it was one of the first daily newspapers in Scotland.

Historically, George Outram & Co. the publishers of the then Glasgow Herald -went on to heavily shape its structural development and expansion.

NHS Harlow

Works well under way for The NHS in Harlow. This is a particularly tight program involving a full refurbishment of the asset, to include, new control system,new hoist motor, new doors and entrances & full car re-line works.

Army Museum Chelsea

VM Elevators have been appointed as the lift service providers for the Army Museum in the heart of Chelsea, having worked with the client previously we are proud to be offering our services on a full time basis ensuring all their lift requirements are met.