London, Essex & Nationwide Lift Services

Experts in Lift Maintenance, Lift Installation and Lift Repair




VM Elevators is a premium, independent lift and escalator service provider, established in London in 2008 and now operating throughout the UK nationwide.

We offer our customers with a fully ‘turnkey’ solution for all their lift and escalator requirements including servicing, repairs, 24-7 callout assistance, modernisation and new lift installations.

Armed with highly skilled, qualified technicians and an in-house dedicated care and management team, we are a company that prides itself on integrity, honesty and transparency.

We are committed to delivering the highest quality of work, safely and with minimal disruptions to your organisation.

Covering all facets of the industry, we work across numerous business sectors including commercial, corporate, hospitality, industrial, public, real estate, residential and retail.

To find out more about amazing success stories please visit our case studies page or hear what our customers have to say via our Google review page.

Keep up with our news or follow us on Social and LinkedIn.



Our team of qualified technicians are just a phone call away, 24/7, 365 days a year. With rapid response rates to callouts – you will be left satisfied that a friendly, reliable engineer will attend to your site within a short window of time to rectify any issues that have occured with your lift or escalator. Additionally, we have a dedicated out of hours care team, who are on hand to provide live status updates. If you find yourself in need of an engineer, please contact us 0800 448 8615 or visit our dedicated emergency lift breakdown page to find out how we can help you elevate your business today.


Our 100% safety track record, speaks volumes about how paramount it is to our business that we are committed to The Health and Safety at Work etc. Act 1974.

The Health and Safety at Work etc. Act 1974 applies to a vast number of businesses, including the Lift Industry. The protection of our engineers, our clients and the general public from any risk is of the utmost importance. Before we undertake any work, due diligence is performed and thorough risk assessments are conducted to ensure the correct provisions are in place. We hold full membership to The Lift and Escalator Association and strongly comply to their guidance and the completion of their annual Safety Charter regulations. Any work that’s being conducted can present elements of risk to those persons directly or indirectly involved. Legislation exists to ensure the correct parameters are in place to secure the welfare of the persons at work and others and protecting them via provisions. Our engineers are all armed with training, BS 7255 – Safe Working on Lifts and the ‘Site Safety Handbook’ – published by LEIA and updated periodically and safety refreshers to ensure they abide by the Acts within the HSW Legislation. We also conform to The British Standard BS 7255 Code of Practice for Safe working on lifts.

Call us for free on 0800 448 8615 to speak to one of our expert management team, or submit an enquiry to find our how we can help you elevate your business today.


At VM Elevators, we have a 5-year dedicated strategy in place to reduce our carbon footprint along with enforced sustainability and environmental policies which we implement across our business. We are committed to using local resources, preserving the environment and to fair trade ethics from our suppliers!
We recognise that our activities and operations have an impact on the environment and we are committed to conserving natural resources, operating in a manner sensitive to the environment and complying with all relevant legislation. In particular: We are committed to:

  • Minimising waste products from all processes.
  • Maximising the efficient use of energy and water.
  • Reducing the impact of travel/transport.
  • Accessing the most technically accurate advice that promotes current best environmental practice.
  • Preventing pollution wherever possible.
  • Complying with all relevant environmental legislation, applicable consents and codes of practice to which the company subscribes.
  • Continual improvement in environmental performance.

We continue to achieve these commitments and are accredited based on the requirements set out in International Standard ISO 14001:2015. ...

We will continue to set and review progress towards environmental objectives and targets and management programs to ensure continual improvement;

  • Continue to provide environmental training refreshers for all employees to understand the company’s environmental policies, objectives and programs and their role within them.
  • Continue to include environmental considerations in our Procurement Procedure.
  • Ensure the company understands and complies with the requirements of all environmental legislation, guidelines and codes of practice applicable to the organisation.
  • Work with suppliers and contractors to encourage the adoption of environmentally responsible practices.

Contact us, to find out more about our pledges.


VM Elevators proudly promote equality and diversity in the workplace.  This is reflected in our equality and diversity policy.  As a progressive company we ensure our staff feel safe and supported at all times and strive to provide an environment that is conducive to allowing growth and development.
Equality and diversity are reflected in all our procurement procedures both generally and particularly in areas of procurement activity which impact most on the community. We are selective on who we partner with and only do so with suppliers and contractors that support and share our procedures and policies.

To learn more how we comply with these obligations you can read more on our about us page





Robert McCall
Robert McCall
Exceptional service from VM Elevators! Professional, responsive, and safe. Highly recommended
Blacks Productions
Blacks Productions
VM Elevators have recently joined us on a new project for the Lift Industry. Since the beginning they have been super supportive, very reliable and the team are very friendly and knowledgeable. I would recommend them to anyone looking for lift and escalator services.
Brian Ketteridge
Brian Ketteridge
We are a Management Company / Residents Association responsible for the upkeep of a 39-apartment block on the south coast. As part of an analysis of the risks and potential costs we face in maintaining our passenger lift, we needed some independent technical advice. We chose to talk to VM Elevators because their website seemed to cover our areas of interest and they have an office on the south coast, although we have never dealt with them. I doubt if we could have chosen better. From the outset Simon understood that his advice was unlikely to lead to further business with us in the short term, yet he was fastidious and unstinting in researching our situation and offering sound advice. We learned huge amounts from him, from which we were able to test our own knowledge and make a sound plan. I would have huge confidence in approaching VM Elevators for support in the future.
Claire Matthews
Claire Matthews
We have been dealing with Simon and his staff for many many years and they are always a pleasure to speak to, very experienced in the trade and always quick to respond. Lovely people.
Nugget Design (NuggetDesign)
Nugget Design (NuggetDesign)
VM Elevators are a very professional and customer focused business. They offer a complete solution for all your lift and escalator needs – including new installation services, modernisation; maintenance and repairs. We always recommend them to our clients when ever e can and they are always very happy with their service.
Tom Alexander
Tom Alexander
We are a security systems installer/maintainer and met VM Elevators on site today at a residential block as part of a joint works to resolve a lift fault that has been ongoing for years and no other lift company has been able to resolve and if anything, has made worse! We met John & Mark on site today and they were head and shoulders above the other companies we have previously met on site. Great technical knowledge and a real appetite to actually get the faults repaired. Finally found a company that we wouldn't hesitate to recommend to others which is very rare!
Sarah Robinson
Sarah Robinson
VM Elevators were so helpful and professional. Communication was good and very well priced. We have quite an old lift, so Simon and his team were really helpful in sourcing parts and getting the lift working again. Thank you
Kelly Klein
Kelly Klein
I’ve been liaising with VM for a while now as my residential building explores its options around our lifts. VM - the whole team and Simon in particular - has always been incredibly responsive and patient as these things can take a while and I ask a lot of questions! VM are incredibly knowledgeable and - importantly - trustworthy. Compared to other lift specialists I’ve dealt with (and indeed many other trades) VM has always been upfront and honest about what’s needed for our lifts but also balanced that with providing cost effective solutions now and the long term. They will not rip you off like others can tend to do, instead they work alongside you and are on your side. To have someone who is honest and who I can trust to do the right thing by us to ensure our lifts are properly maintained and repaired as needed, and abide by the regulations, whilst being fair and open and transparent on cost is refreshing. VM also understands the dynamics and processes of residential buildings which also makes a huge difference. VM has earned my loyalty.
Francesca Webb
Francesca Webb
We use VM at most of the blocks of flats that we manage and they provide a 5 star service. Very responsive and always willing to go the extra mile. I would highly recommend.
Tara Clark
Tara Clark
We have worked with Simon, John and the team for a few years now and cannot recommend them highly enough. They are always happy to give advice and avoid jargon when explaining things, as well as being really competitively priced. Running a block management team, it is important to always strive to get the best value for our Clients, and VM Elevators help us to deliver this. VM Elevators share our core values in delivering outstanding customer service.


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