We’re incredibly proud that George, Operations Manager at VM Elevators, has been recognised in Elevator World Inc. 𝗣𝗲𝗼𝗽𝗹𝗲 𝗜𝘀𝘀𝘂𝗲 𝟮𝟬𝟮𝟱, celebrating those who have gone above and beyond to shape the elevator industry.
With a career spanning over five decades in the lift industry, including 20 transformative years at Otis, George has long been a driving force behind innovation and quality in lift modernisation across the UK. From his early days as a Modernisation Design Draughtsman to becoming Drawing Office Supervisor, George led bespoke design solutions, tackled complex site challenges, and helped deliver cost-effective upgrades that stood the test of time.
Today, as Operations Manager at VM Elevators Ltd, George continues to raise the bar. Beyond his technical brilliance, he’s a mentor, a guide, and a role model to our engineering team, shaping the next generation with the same precision and patience that has defined his career.
His dedication, humility, and hands-on approach make this recognition more than deserved. Congratulations, George— you deserve this recognition … you’re an inspiration to us all.
If you have a major works lift project and would like to get in touch with George, to discuss lift installations, lift modernisation or lift decommissioning in the UK Nationwide, reach out to us for free at 0800 448 8615.
Every lift has a lifespan. Whether installed decades ago or simply no longer fit for purpose, there comes a time when building owners must evaluate their next move. Should you modernise your lift? Opt for a full lift replacement? Or consider complete lift decommissioning?
It’s a critical decision, one that affects your building’s operational efficiency, legal compliance, and long-term costs. This guide explains the pros and cons of each option, with a focus on when lift decommissioning is the right move.
What is Lift Decommissioning?
Lift decommissioning refers to the formal, safe process of taking a lift permanently out of service. This includes disconnecting power, disabling mechanical and electrical systems, and sometimes fully dismantling lift components. It must be carried out by certified professionals due to the technical, legal, and environmental risks involved.
When is Lift Decommissioning the Right Choice?
Decommissioning is typically chosen when: – The lift is obsolete or beyond repair – It no longer meets safety standards – It poses risks to users or engineers – The building’s use has changed – Modernisation is not cost-effective
In older commercial or residential buildings, a risk assessment may highlight structural or compliance issues that lead to decommissioning.
Lift Modernisation: A Cost-Effective Option.
Lift modernisation upgrades vital components such as controllers, door systems, drives, and safety devices. This extends lift life, boosts efficiency, and improves compliance, often at a fraction of the cost of replacement.
Modernisation is suitable when: – The lift structure is still sound – Key mechanics can support new technology – Compliance can be met with upgrades
It also allows for phased upgrades, minimising tenant disruption.
If the lift’s core infrastructure is outdated, a full replacement may be necessary. This applies when: – The lift has surpassed its lifecycle – Frequent failures disrupt operations – Major building refurbishments are planned
Though costly, replacement ensures full compliance and long-term performance.
Choosing the Right Path: Expert Assessment is Essential.
An experienced lift specialist should assess your lift system to guide the decision. At VM Elevators, we evaluate options based on: – Safety risks and legal liabilities – Future building needs – Cost and return on investment – Compliance with EN81, BS7255 and other standards
Our Certified Lift Decommissioning Process.
Lift decommissioning is not just shutting down a system. Done incorrectly, it can pose serious risks. Our CHAS Elite team ensures safe, responsible decommissioning, including: – Complete documentation and certification – Coordination with safety consultants – Safe removal and WEEE-compliant disposal of components
Sustainable Disposal: WEEE and Beyond.
The WEEE Regulations mandate that electrical components, such as motors, drives, and panels—are: – Collected separately from general waste – Sent to authorised treatment facilities – Tracked through compliant documentation
This ensures legal disposal and supports recycling and sustainability goals.
1. Lift Audit: We assess which parts can be reused, refurbished, or sold.
2. Parts Reuse: Components like guide rails, motors, and displays are reused or refurbished to reduce waste.
3. Electrical Disposal: All electronics are WEEE-compliant and fully documented.
4. Structural Recycling: Steel and aluminium parts are sorted and recycled.
5. Oil & Hazardous Waste: Hydraulic oil is drained, stored, and either recycled or disposed of under license. Asbestos is handled by certified specialists.
6. Emission Reduction: We reduce site emissions using low-emission tools and coordinated waste transport.
Don’t Delay an End-of-Life Lift Decision.
Ignoring an outdated lift system can lead to hazards, legal issues, and spiralling costs. Whether you choose lift modernisation, replacement, or decommissioning, the key is an informed, timely decision.
Contact VM Elevators today. We are CHAS Elite certified, trusted across the UK, and ready to guide you with expert advice, audits, and tailored lifecycle solutions.
If your lift is over 15 years old, you’re likely dealing with rising energy bills, more frequent breakdowns, and outdated safety features. The good news? Lift modernisation offers a smart, cost-effective alternative to full replacement, enhancing performance, cutting emissions, and extending your lift’s lifespan with minimal disruption.
Modern lift technology includes LED lighting, regenerative drives, and intelligent standby modes, all designed to reduce energy use. For commercial and residential buildings alike, this means significantly lower energy bills and a reduced carbon footprint.
2. Improved Reliability
Outdated motors, worn control panels, and sluggish doors all contribute to lift failures. By replacing these components, lift modernisation ensures smoother operation, fewer breakdowns, and improved ride comfort.
3. Enhanced Compliance
Modernising your lift brings it up to date with the latest UK regulations, including accessibility standards (Approved Document M) and fire safety codes. This is essential for legal compliance and passenger safety.
4. Better Passenger Experience
A modern lift provides a quieter, more efficient, and more enjoyable experience for daily users. In high-traffic settings, a sleek and responsive lift adds value to your entire building.
Modernisation upgrades only the components that need replacing, making it ideal for: – Older buildings and heritage sites – Budgets that don’t stretch to full replacements – Projects needing minimal tenant disruption
Full lift installation may be better if: – The building is undergoing major renovation or structural changes – The current lift system is beyond repair
Still unsure? A qualified lift expert can inspect your system and recommend the most efficient path forward.
Why Lift Modernisation Makes Business Sense.
Whether you manage residential flats, commercial offices, or mixed-use buildings, lift modernisation is a long-term investment in: – Energy savings – Legal compliance – System reliability – Enhanced building value
Why Choose VM Elevators?
At VM Elevators, we deliver tailored lift modernisation services that prioritise safety, efficiency, and compliance. As a CHAS Elite-accredited provider, we’re trusted by building owners and facilities managers across the UK.
✔ Rapid modernisation with minimal disruption ✔ Expert guidance on compliance and energy performance ✔ Nationwide support with flexible contracts ✔ Transparent pricing and detailed project reports
Thinking about upgrading your lift? Contact VM Elevators for a free, no-obligation quote. We’ll assess your lift system, recommend the most cost-effective upgrades, and guide you through a smooth modernisation process.
Looking for new lift installation instead? Check out our lift installation case studies and see how we’ve helped hundreds of clients improve safety and performance across the UK.
Frequently Asked Questions:
Is lift modernisation cheaper than replacing a lift? Yes. It upgrades essential parts only, saving on costs and time.
How long does lift modernisation take? Typically 1–3 weeks from when the parts have been ordered and delivered and depending on the number of components and building type.
Does modernisation improve energy efficiency? Absolutely. Newer motors, controllers, and drives are engineered to reduce energy usage.
A reliable lift is essential to building safety, tenant satisfaction, and daily operations especially in high-traffic properties across London, Essex, and the UK. But when your lift system starts to show signs of age or inefficiency, you’re faced with a key decision: Should you refurbish your existing lift, or opt for a complete replacement?
At VM Elevators, we help building owners and facilities managers make this choice with confidence providing expert, accredited advice backed by CHAS Elite status and years of hands-on experience.
Understanding Lift Refurbishment Lift refurbishment involves upgrading specific components such as the control system, interior finishes, lighting, doors, or safety mechanisms while keeping the core structure in place. This approach is ideal when the lifts framework is still sound and only select parts are outdated or inefficient.
Refurbishment is ideal when: -The lift structure is still in good condition -Only certain parts are worn, slow, or obsolete -You want to improve aesthetics or reduce minor breakdowns -Downtime needs to be minimal
While lift refurbishment is more cost-effective upfront, it wont resolve deeper performance or safety issues rooted in older infrastructure.
When Lift Replacement Is the Smarter Long-Term Choice Full lift replacement involves removing the existing system and installing a brand-new unit designed to meet modern standards. Though it typically carries a higher upfront cost, replacement ensures full compliance, improved performance, and long-term reliability especially important in busy commercial sites, hospitals, residential blocks, and public buildings.
Replacement is recommended when: -Your lift has frequent faults or breakdowns -Repair and callout costs are rising year-on-year -The system no longer meets current safety or accessibility standards -You need greater capacity, speed, or energy efficiency -Refurbishment would only be a short-term fix
At VM Elevators, we specialise in lift replacement projects across London, Essex, and UK Nationwide, delivering expert planning and minimal disruption while ensuring every installation meets the latest health, safety, and performance regulations.
Quick Comparison: Refurbishment vs Replacement
Factor
Refurbishment
Replacement
Cost
Lower upfront investment
Higher initial investment
Downtime
Minimal
Moderate
Lifespan
Moderate
Long-term
Regulation Compliance
Partial upgrade possible
Full compliance guaranteed
Ideal When
Only parts are outdated
Whole system is underperforming
Why Choose VM Elevators? We understand that no two buildings or budgets are the same. That’s why we never push a one-size-fits-all solution. Instead, our team conducts a detailed site survey and delivers tailored, transparent advice recommending lift replacement only when it truly makes sense.
With VM Elevators, you benefit from: -CHAS Elite-accredited safety and compliance -Minimal disruption to your tenants or operations -High-quality materials and no subcontracted labour -A dedicated project manager from start to finish -Fully traceable components and ethical installation practices
Whether you manage a retail space, commercial building, healthcare facility, or apartment block, well help you navigate every stage with clarity and confidence.
Comprehensive Aftercare You Can Rely On. Our service doesn’t stop at installation. Every lift replacement includes a warranty-backed maintenance package designed to keep your lift running smoothly and safely for years to come.
Our aftercare includes: -Routine inspections under warranty -Fast-response breakdown cover -Compliance testing -Technical support and parts availability -Nationwide engineer coverage
We proudly serve properties across London, Essex, and the UK with reliable aftercare and 24/7 support.
Still Unsure? Lets Talk. Deciding between lift replacement and refurbishment isn’t always easy. That’s why our operational experts are on hand to guide you through your options evaluating: -Cost implications -Downtime and disruption -Long-term reliability -Safety and compliance risks -Energy efficiency upgrades
Contact VM Elevators today for a no-obligation quotation. We’ll help you make an informed decision that protects your buildings future and your peace of mind.
Retrofitting Lifts For Energy & Efficiency – Options & Benefits.
Think Your Lift is Fine? Think Again.
When was the last time you thought about the lift in your building?
If your answer is “when it broke down,” you’re not alone. For many building owners and facilities managers, lift systems are out of sight and out of mind, until something goes wrong. Yet lifts are crucial for safety, accessibility, and convenience. That’s why regular lift servicing and long-term lift modernisation planning aren’t just smart, they’re essential.
Whether it’s a residential block, office building, hotel or hospital, the lift is one of the most heavily used systems on-site. Without regular servicing, small issues become major breakdowns, risking safety, legal compliance, and expensive downtime.
Professional lift servicing helps to: – Comply with LOLER and PUWER safety regulations – Prevent costly emergency callouts – Extend the system’s operational lifespan – Improve energy efficiency and reduce carbon emissions – Ensure a safe experience for residents, staff, and visitors
Tailored Lift Servicing Schedules for Different Buildings.
Every building has unique demands. For example: – Commercial sites (e.g. shopping centres, offices) may require monthly or quarterly servicing due to high usage. – Residential buildings with lower foot traffic might be serviced biannually, depending on lift age, condition, and O&M documentation.
A standard lift service typically includes: – Mechanical inspections (e.g. pulleys, brakes, door systems) – Electrical testing (controllers, lighting, alarms) – Lubrication and cleaning – Minor adjustments and worn-part replacements – Safety system checks and emergency communication tests
If your lift is over 15 years old, regularly breaks down, or no longer meets modern energy and accessibility standards, it’s likely time to consider lift modernisation.
Lift modernisation involves upgrading key components, such as motors, control systems, doors, interiors, and safety features, without replacing the entire lift. It’s a cost-effective way to bring outdated systems up to modern standards.
Modernisation benefits include: – Improved energy efficiency and lower running costs – Smoother and quieter ride quality – Enhanced compliance with regulations, including Approved Document M – Better accessibility and a refreshed visual appearance
Approved Document M (UK Building Regulations) ensures all building systems, including lifts, remain inclusive and accessible to everyone, a legal requirement for public and commercial properties.
Combine Lift Servicing with Long-Term Modernisation Planning:
A trusted lift service provider won’t just maintain your system, they’ll give proactive advice on whether modernisation is needed and how to phase it in for minimal disruption and cost.
What to Look for in a Lift Servicing & Modernisation Provider.
1. Digital service reports with photos and real-time updates 2. Honest advice, not just the cheapest option 3. Fully qualified engineers and CHAS/LEIA-accredited teams 4. Experience with both standard and bespoke modernisation projects 5. Proven track record with commercial and residential buildings
Would you fly on a plane serviced by the lowest bidder? Neither should you take chances with the lift your tenants use every day. Think of lifts as vertical transport, lives depend on their reliability.
Why Choose VM Elevators?
At VM Elevators, we specialise in tailored lift servicing and lift modernisation for commercial and residential properties across the UK. Our CHAS Elite-accredited engineers deliver detailed service reports, proactive support, and energy-efficient upgrades to extend your lift’s lifespan.
From single-building contracts to multi-site portfolios, we offer flexible solutions designed to protect your investment, improve safety, and ensure full compliance with modern regulations.
Get Your Free Lift Assessment Today.
Don’t wait for a breakdown to realise the importance of proactive maintenance. Contact VM Elevators for a no-obligation quotation and expert recommendations on lift servicing and lift modernisation.
Frequently Asked Questions:
What’s the difference between lift servicing and lift modernisation? Servicing keeps the lift running efficiently through regular maintenance. Modernisation upgrades outdated components to improve performance, safety, and compliance.
How often should a lift be serviced? Commercial lifts: typically every 1–3 months. Residential lifts: every 6 months (varies by usage and documentation).
Keeping your lifts in top condition is essential to ensuring safety, reliability, and legal compliance. Whether you manage a busy commercial property or a quiet residential block, understanding the differences in lift maintenance requirements is key to avoiding costly issues.
What Is Commercial Lift Maintenance?
Commercial lift maintenance refers to regular servicing of lifts used in non-residential environments such as:
In these settings, lifts experience high foot traffic, extended operating hours, and increased load levels. As a result, maintenance tends to be more frequent, typically monthly or bi-monthly, and must comply with LOLER (Lifting Operations and Lifting Equipment Regulations) and PUWER (Provision and Use of Work Equipment Regulations).
Why Is Commercial Lift Maintenance Important?
Prevents breakdowns and disruption to operations
Ensures compliance with safety legislation
Extends the lifespan of the lift system
Explore our Lift Maintenance Servicesto see how we support commercial environments with tailored plans.
Residential Lift Maintenance: How Does It Differ?
While residential lifts serve fewer users, they’re just as critical, especially for elderly or mobility-impaired occupants. These lifts are typically found in:
Maintenance for residential lifts is usually biannual or annual, depending on usage. Simpler design and lighter usage mean fewer issues, but LOLER compliance is still required.
Key Differences Between Commercial and Residential Lift Maintenance:
Feature
Commercial Lifts
Residential Lifts
Usage Volume
High
Low to Medium
Maintenance Frequency
Monthly / Bi-monthly
Every 6–12 months
Legal Requirements
LOLER + PUWER
LOLER only
Importance
Operational continuity
Accessibility & safety
Choosing a Lift Maintenance Provider
Whether you need regular inspections or 24/7 emergency support, choosing an experienced lift partner is essential. At VM Elevators, we provide:
VM Elevators has had the honour of being highlighted as a champion of the local community by our Leyton Orient Community Partnership, for the outstanding support we’ve given to local sporting and STEM initiatives.
‘ In recognition of Local & Community History Month this May, the Leyton Orient Community Partnership is celebrating the rich stories and traditions that define and inspire our local communities.Today, we are proud to acknowledge VM Elevators Ltd for the outstanding work they do in supporting our local community. VM Elevators Ltd are proud sponsors of West Essex FC U11s. We recently caught up with John Goodman, Service Manager at VM who manages the team, and Daniel, Senior Committee Member at West Essex FC, to hear what the sponsorship with VM means to them.’
On May 18th, our #sponsored youth team West Essex FC U11s took part in a football tournament at Brisbane road, where they had the chance to compete against other peer group teams. We are so proud to have our Leyton Orient Community Partnership highlight their fantastic effort.
John, our service manager and their manager, expressed how proud he was of the team ‘playing at professional stadium was a fantastic opportunity, especially for our O’s fan, Jack. Despite not making the final, the boys left with smiles and great memories’.
For all our community work make sure to stay up to day by following us on Socials @vmelevators
Understanding the differences between lift types, especially in commercial buildings, is key to developing a safe, compliant and cost-effective commercial lift maintenance strategy. At VM Elevators, we install and maintain both passenger lifts and goods lifts for commercial and residential clients across the UK.
Why Commercial Lift Maintenance Must Be Tailored to Lift Type.
Lift usage varies dramatically depending on the setting and the type of lift involved. Whether your building features a sleek passenger lift or a heavy-duty goods lift, your commercial lift maintenance plan must be tailored to account for these operational differences.
Common Lift Types & Settings:
Feature
Passenger Lifts
Goods Lifts
Purpose
Transporting people
Moving goods & stock
Common Settings
Offices, hotels, hospitals
Warehouses, kitchens, retail
Maintenance Focus
Safety systems, aesthetics, accessibility
Motors, sensors, load-bearing parts
Compliance
BS EN 81-70, Equality Act 2010
LOLER, PUWER (where applicable)
Cleaning Needs
Moderate
High (especially for food service dumbwaiters)
Passenger Lifts in Commercial Environments.
Passenger lifts handle high foot traffic in commercial buildings, from office staff to hotel guests. Regular commercial lift maintenance ensures:
Smooth, reliable operation
Safe user experience
Legal compliance with UK building and safety regulations
Key Features Requiring Attention:
Emergency call systems and intercoms
Level flooring, handrails and mirrors
Accessible controls and visual/audible indicators
Regular testing of safety brakes and door mechanisms
Accessibility Requirements for Passenger Lifts.
In commercial buildings, passenger lifts must comply with BS EN 81-70 and the Equality Act 2010, supporting inclusive access for all users.
Maintenance plans must consider:
800mm+ door widths
Internal space for wheelchairs to turn
Tactile/Braille buttons and clear indicators
Ongoing audits to maintain accessibility compliance
Goods lifts are built for functionality over comfort. Found in commercial kitchens, supermarkets, hotels and back-of-house areas, they endure:
Frequent use with heavy loads
Exposure to grease, spills, steam and packaging debris
Mechanical strain on components
Commercial lift maintenance for goods lifts should prioritise:
Load testing and shaft inspections
Cleaning and greasing of lift rails and motors
Ensuring that lifts rated for goods only are never used by passengers
Why Cleanliness is Critical in Food Settings
In hospitality and catering environments, cleanliness isn’t just about aesthetics, it’s a legal and safety requirement. Small goods lifts (dumbwaiters) regularly carry food and perishables.
Without proper commercial lift maintenance, risks include:
Sensor failure due to grease and grime
Delayed service or breakdowns
Breaches of hygiene or food safety laws
Maintenance Must Include:
Deep cleaning of compartments and doors
Motor and rail lubrication
Scheduled hygiene checks in line with HACCP or FSA guidance
Custom Lift Maintenance Plans That Work for You
Every building has different needs. A lift in a quiet residential block may only require biannual checks, while a lift in a busy hotel or warehouse may need monthly servicing.
We build bespoke commercial lift maintenance packages based on:
Lift type (passenger, goods, dual-rated)
Frequency of use
Regulatory requirements
Specific industry needs (e.g., food service, hospitality, logistics)
Real-World Example: Hospitality Success
A London hotel experienced repeated downtime on its dual-rated goods lift due to overloaded motors and poor usage discipline. VM Elevators implemented a scheduled commercial lift maintenance plan, improved staff training, and installed usage signage — reducing faults by 60% in six months.
Why Choose VM Elevators for Commercial Lift Maintenance?
At VM Elevators, we don’t offer off-the-shelf plans. Our team of CHAS Elite-accredited engineers delivers:
Tailored maintenance schedules for every lift type
Digital reports and instant alerts
Emergency response and breakdown cover
A track record of excellence in commercial and residential sectors
Whether you’re running a supermarket, hotel, care home, or multi-floor office, we’ve got the commercial lift maintenance plan to keep you safe, compliant and operating smoothly.
VM Elevators | Renewing Our London Stadium Partnership with Community at the Heart
As a leading lift and escalator services provider based in Woodford, Greater London, we are proud to support our East London Community and thrilled to announce that we will be renewing our London Stadium Associate Partnership for another three seasons.
This continued partnership represents more than just branding or presence—it reflects our long-term commitment to giving back and driving meaningful community engagement across East London and beyond.
From grassroots sports to local schools and inclusive industry initiatives, our work in the community continues to grow. Renewing this partnership marks another step forward in our journey to build stronger connections, support local talent, and amplify the positive impact we can have as a business rooted in East London.
Looking for a Reliable Lift Services Provider in East London?
At VM Elevators, we’re proud to be an East London-based business delivering trusted lift services across the region. If you’re seeking a provider who values quality, consistency, and community—look no further.
We don’t subcontract our maintenance work. All services are carried out by our own team of qualified and experienced engineers, ensuring accountability and excellence at every stage. Our engineers not only deliver reliable, real-time reporting—they also build long-term relationships with the sites they support.
As a company rooted in East London, we’re committed to supporting local—and we encourage others to do the same. Choosing VM Elevators means choosing a partner that understands your environment, prioritises safety and communication, and stands behind its work.
Support local. Choose VM. Together let’s Keep On Moving! Read why lift maintenance is vital and click here for a free, no-obligation lift quotation.
Exhilarating scenes of VM Elevators in action at the Spurs Premier League game at the iconic London Stadium. May 4 2025 — a proud moment made possible through our valued London Stadium Associate Partnership. As a business born in East London, our connection to this city runs deep, and we’re proud to champion the communities we serve through reliable, expert lift and escalator solutions.
Whether you manage a high-traffic venue, a commercial building, or residential property, VM Elevators is your trusted partner for lift and escalator services that keep people moving safely and efficiently. Community is more than just a word for us — it shapes how we operate, how we support our clients, and how we build long-standing relationships based on trust, transparency, and consistency.
Looking for a dependable provider rooted in the local area? Call us free on 0800 448 8615. We offer routine maintenance, condition surveys, 24/7 emergency repairs, modernisations, bespoke design solutions, and new lift or escalator installations — all delivered with care, expertise, and a commitment to your community.
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Today, as Operations Manager at VM Elevators Ltd, George continues to raise the bar. Beyond his technical brilliance, he’s a mentor, a guide, and a role model to our engineering team, shaping the next generation with the same precision and patience that has defined his career.
