Author Archives: Marketing Manager

Passenger Lifts vs Goods Lifts In Residential And Commercial Settings

Elevator in a commercial setting

Understanding the differences between lift types, especially in commercial buildings, is key to developing a safe, compliant and cost-effective commercial lift maintenance strategy. At VM Elevators, we install and maintain both passenger lifts and goods lifts for commercial and residential clients across the UK.

Why Commercial Lift Maintenance Must Be Tailored to Lift Type.

Lift usage varies dramatically depending on the setting and the type of lift involved. Whether your building features a sleek passenger lift or a heavy-duty goods lift, your commercial lift maintenance plan must be tailored to account for these operational differences.

Common Lift Types & Settings:

FeaturePassenger LiftsGoods Lifts
PurposeTransporting peopleMoving goods & stock
Common SettingsOffices, hotels, hospitalsWarehouses, kitchens, retail
Maintenance FocusSafety systems, aesthetics, accessibilityMotors, sensors, load-bearing parts
ComplianceBS EN 81-70, Equality Act 2010LOLER, PUWER (where applicable)
Cleaning NeedsModerateHigh (especially for food service dumbwaiters)

Passenger Lifts in Commercial Environments.

Passenger lifts handle high foot traffic in commercial buildings, from office staff to hotel guests. Regular commercial lift maintenance ensures:

  • Smooth, reliable operation
  • Safe user experience
  • Legal compliance with UK building and safety regulations

Key Features Requiring Attention:

  • Emergency call systems and intercoms
  • Level flooring, handrails and mirrors
  • Accessible controls and visual/audible indicators
  • Regular testing of safety brakes and door mechanisms

Accessibility Requirements for Passenger Lifts.

In commercial buildings, passenger lifts must comply with BS EN 81-70 and the Equality Act 2010, supporting inclusive access for all users.

Maintenance plans must consider:

  • 800mm+ door widths
  • Internal space for wheelchairs to turn
  • Tactile/Braille buttons and clear indicators
  • Ongoing audits to maintain accessibility compliance

Planning a new installation? Explore our New Lift Installations

New Lift Installation – VM Elevators – Lift and Escalator Repair and Maintenance London UK

Goods Lifts: Heavy Loads, Tough Conditions

Goods lifts are built for functionality over comfort. Found in commercial kitchens, supermarkets, hotels and back-of-house areas, they endure:

  • Frequent use with heavy loads
  • Exposure to grease, spills, steam and packaging debris
  • Mechanical strain on components

Commercial lift maintenance for goods lifts should prioritise:

  • Load testing and shaft inspections
  • Cleaning and greasing of lift rails and motors
  • Ensuring that lifts rated for goods only are never used by passengers

Why Cleanliness is Critical in Food Settings

In hospitality and catering environments, cleanliness isn’t just about aesthetics, it’s a legal and safety requirement. Small goods lifts (dumbwaiters) regularly carry food and perishables.

Without proper commercial lift maintenance, risks include:

  • Sensor failure due to grease and grime
  • Delayed service or breakdowns
  • Breaches of hygiene or food safety laws

Maintenance Must Include:

  • Deep cleaning of compartments and doors
  • Motor and rail lubrication
  • Scheduled hygiene checks in line with HACCP or FSA guidance

Custom Lift Maintenance Plans That Work for You

Every building has different needs. A lift in a quiet residential block may only require biannual checks, while a lift in a busy hotel or warehouse may need monthly servicing.

We build bespoke commercial lift maintenance packages based on:

  • Lift type (passenger, goods, dual-rated)
  • Frequency of use
  • Regulatory requirements
  • Specific industry needs (e.g., food service, hospitality, logistics)

Real-World Example: Hospitality Success

A London hotel experienced repeated downtime on its dual-rated goods lift due to overloaded motors and poor usage discipline. VM Elevators implemented a scheduled commercial lift maintenance plan, improved staff training, and installed usage signage — reducing faults by 60% in six months.

Why Choose VM Elevators for Commercial Lift Maintenance?

At VM Elevators, we don’t offer off-the-shelf plans. Our team of CHAS Elite-accredited engineers delivers:

  • Tailored maintenance schedules for every lift type
  • Digital reports and instant alerts
  • Emergency response and breakdown cover
  • A track record of excellence in commercial and residential sectors

Whether you’re running a supermarket, hotel, care home, or multi-floor office, we’ve got the commercial lift maintenance plan to keep you safe, compliant and operating smoothly.

Contact us today to discuss your lift’s maintenance needs or request a free site assessment.

View our Lift Maintenance Services →

VM Elevators set to renew Associate Partnership for another 3 seasons

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VM Elevators | Renewing Our London Stadium Partnership with Community at the Heart

As a leading lift and escalator services provider based in Woodford, Greater London, we are proud to support our East London Community and thrilled to announce that we will be renewing our London Stadium Associate Partnership for another three seasons.

This continued partnership represents more than just branding or presence—it reflects our long-term commitment to giving back and driving meaningful community engagement across East London and beyond.

From grassroots sports to local schools and inclusive industry initiatives, our work in the community continues to grow. Renewing this partnership marks another step forward in our journey to build stronger connections, support local talent, and amplify the positive impact we can have as a business rooted in East London.

Looking for a Reliable Lift Services Provider in East London?

At VM Elevators, we’re proud to be an East London-based business delivering trusted lift services across the region. If you’re seeking a provider who values quality, consistency, and community—look no further.

We don’t subcontract our maintenance work. All services are carried out by our own team of qualified and experienced engineers, ensuring accountability and excellence at every stage. Our engineers not only deliver reliable, real-time reporting—they also build long-term relationships with the sites they support.

As a company rooted in East London, we’re committed to supporting local—and we encourage others to do the same. Choosing VM Elevators means choosing a partner that understands your environment, prioritises safety and communication, and stands behind its work.

Support local. Choose VM. Together let’s Keep On Moving! Read why lift maintenance is vital and click here for a free, no-obligation lift quotation.

VM ELEVATORS x LONDON STADIUM ASSOCIATE PARTNERSHIP

V M Elevators Ltd WHUvTHFC 04.05.25

Exhilarating scenes of VM Elevators in action at the Spurs Premier League game at the iconic London Stadium. May 4 2025 — a proud moment made possible through our valued London Stadium Associate Partnership. As a business born in East London, our connection to this city runs deep, and we’re proud to champion the communities we serve through reliable, expert lift and escalator solutions.

Whether you manage a high-traffic venue, a commercial building, or residential property, VM Elevators is your trusted partner for lift and escalator services that keep people moving safely and efficiently. Community is more than just a word for us — it shapes how we operate, how we support our clients, and how we build long-standing relationships based on trust, transparency, and consistency.

Looking for a dependable provider rooted in the local area? Call us free on 0800 448 8615. We offer routine maintenance, condition surveys, 24/7 emergency repairs, modernisations, bespoke design solutions, and new lift or escalator installations — all delivered with care, expertise, and a commitment to your community.

Check out our case studies here Lift Case Studies – VM Elevators – Lift and Escalator Repair and Maintenance London UK

How to prevent your lift motor room from overheating in hot weather

Screenshot 2025 04 30

How Often Should a Lift Be Serviced? The Importance of Lift Maintenance and the Risk of Overheating In Motor Rooms.

When it comes to ensuring the safety and reliability of passenger lifts, understanding the importance of regular service and knowing how often that maintenance should occur is imperative to the optimal health of your equipment’s life cycle.

Not only is it a legal obligation, but it also helps prevent issues like overheating, which can lead to severe lift malfunctions.

As the warmer months roll in, we’re reminded of one easily overlooked but critical factor in lift performance: the temperature inside the lift motor room. Without proper ventilation or regular maintenance, these spaces can quickly overheat, placing strain on the entire lift system. So if you’ve ever wondered why that six-month lift service is so crucial, here’s a closer look.

Why Lift Maintenance Frequency Matters. It is generally advised that lifts be serviced at least once every six months, though the ideal frequency will depend on a few variables:

 

    • Frequency of use
    • In line with O&M documentation requirements
    • Age and condition of the lift
    • Environmental factors (temperature, humidity, etc.)
    • Type of building (public, residential, commercial)

 

High-traffic lifts or those exposed to more demanding environments may require more frequent checks. Regular lift maintenance not only ensures compliance with legal standards but also reduces downtime, prevents faults, and maintains passenger safety.

Legal Requirements You Need to Know Passenger lifts fall under LOLER (Lifting Operations and Lifting Equipment Regulations). These require that lifts are thoroughly examined at regular intervals by a competent person. While LOLER inspections are not the same as servicing, regular maintenance is necessary to support these inspections and maintain full compliance.

Lift owners and duty holders are responsible for keeping accurate lift maintenance records and acting on any issues found during lift routine servicing. Failure to do so could lead to significant fines, legal consequences, or worse, serious safety incidents.

What Happens When You Skip Maintenance? Overheating is one of many consequences of inadequate lift maintenance. The ideal temperature for a motor room should be between 7 and 32 degrees Celsius (45–90°F), with humidity below 85%. Anything above this threshold puts your lift’s motor and control equipment at risk.

A few key causes of overheating:

 

    • High ambient temperatures during summer
    • Poor ventilation or blocked airflow
    • Malfunctioning fans or filters
    • An overloaded lift or one operating beyond its duty cycle
    • Voltage irregularities impacting electrical components

 

The effects? Equipment damage, trapped passengers, or even fire risks.

The Value of Regular Inspections and Maintenance. Routine inspections allow lift engineers to check:

 

    • Ropes, wiring, brakes, and mechanical parts
    • Door function, levelling, and emergency alarms
    • Ventilation and cooling systems in the motor room
    • Communication programs and environmental hazards (e.g., bird droppings)
    • Lubrication and cleaning of critical areas (shaft, car top, etc.)

 

These checks are essential not just for smooth operation, but also to detect early signs of wear and environmental stress that could lead to overheating.

When Should You Be Concerned? Be on the lookout for warning signs:

 

    • Unusual noises or vibrations
    • Doors failing to open or close properly
    • Inconsistent floor levelling
    • Faulty buttons or sluggish performance

 

Addressing these issues early can prevent escalations and reduce repair costs down the line.

What You Can Do Here are a few best practices:

 

    • Stick to your maintenance schedule
    • Educate tenants and staff on safe lift use (don’t hold doors open or overload)
    • Ensure your lift’s motor room is climate-controlled or well-ventilated
    • Keep detailed records of all lift servicing and inspections

 

The Solution: Proactive Lift Maintenance

Preventing overheating starts with routine, proactive lift maintenance. At VM Elevators, our engineers are trained to spot early warning signs and implement effective cooling strategies before failures occur.

Practical Measures Include:

 

    • Installing Climate Control Systems
      A dedicated cooling unit maintains stable conditions year-round.
    • Improving Ventilation
      Ensuring vents and filters are clean and functional supports airflow and prevents heat accumulation.
    • Fixing Underlying Mechanical Issues
      Whether it’s a fan motor, control unit or a worn bearing generating extra heat—our team diagnoses and resolves issues at the root.
    • Using Portable AC Units During Hot Spells
      For buildings without built-in climate control, a temporary AC solution can stabilise temperatures during peak heatwaves.
    • Routine Lift Servicing
      Regular lift servicing ensures all components, including cooling fans, wiring, and ventilation systems, are in top condition.

 

Partner with Professionals. Always use a qualified, experienced lift maintenance provider—like VM Elevators. Our engineers are trained not only to service lifts but to assess environmental factors that could cause system stress. And while we don’t carry out LOLER inspections ourselves, we will always work closely with third-party inspectors to make sure you’re always one step ahead of compliance.

Lift maintenance isn’t just about ticking boxes—it’s about protecting your passengers, extending the lifespan of your equipment, and keeping everything running safely and smoothly.

Need a lift health check before the summer peak? We’re here to help.

 

 

VM Elevators Brings You Leyton Orient StatZone

Statzone

Crunching numbers after another big win 😉!!

Welcome to Statzone, brought to you by us, VM Elevators, proudly supporting our local community through our Leyton Orient Community Partnership.

From possession to passing, we’re diving into the key stats that made the difference on the pitch ⚽.

Just like in football, every detail matters—whether it’s precision in passing or precision in lift maintenance. If you’re based in East London and need expert lift or escalator services, join our growing portfolio of clients.

📞 Call us on 0800 448 8615—your trusted local specialists, keeping East London moving.

Get a free no obligation quotation: Get Quote – VM Elevators – Lift and Escalator Repair and Maintenance London UK

 

VM ELEVATORS’ FEATURED IN HSE PEOPLE ONLINE

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Fantastic coverage for VM Elevators in HSE People!

We’re proud to be featured in HSE People online, highlighting our achievement in securing CHAS Elite accreditation. This recognition reinforces our commitment to safety, compliance, and industry best practices across our lift maintenance, modernisation, and installation projects.

CHAS Elite is the highest standard of accreditation, ensuring we meet strict risk management and supply chain compliance requirements. This not only enhances trust and efficiency but also makes it easier for clients to work with us, knowing we prioritise safety, quality, and transparency.

A great piece of coverage recognising the hard work of our team in maintaining the highest industry standards!

📖 Read the full article here: VM Elevators Secures CHAS Elite Certification to Enhance Compliance & Growth – HSE People

Find out more about us, our accreditations and 100% safety record.

Contact us on 0800 448 8615 for a free non obligation quotation or via our webform.

Keep on moving with VM Elevators

 

VM ELEVATORS’ FEATURED IN CONSTRUCTION NATIONAL MAGAZINE

Increase your sales with an online store (5)

A fantastic feature in Construction National highlighting VM Elevators’ achievement in securing CHAS Elite status! This accreditation recognises our unwavering commitment to safety, compliance, and best industry practices.

The article also explores the benefits of Veriforce CHAS and how it has helped us enhance trust, efficiency, and high standards across our lift maintenance, modernisation, and installation projects.

📖 Read the full article here: https://www.constructionnational.co.uk/news-topmenu-19/4363-vm-elevators-secures-chas-elite-certification

 

Find out more about VM Elevators, our accreditations and 100% safety record.

Contact us on 0800 448 8615 for a free non obligation quotation or via our webform.

Keep on moving with VM Elevators

 

VM Elevators Brings You Leyton Orient StatZone

LeytonOrient VM 17.03.2025

Crunching numbers after the big win 😉!!

Welcome to Statzone, brought to you by us, VM Elevators, proudly supporting our local community through our Leyton Orient Community Partnership.

From possession to passing, we’re diving into the key stats that made the difference on the pitch ⚽.

Just like in football, every detail matters—whether it’s precision in passing or precision in lift maintenance. If you’re based in East London and need expert lift or escalator services, join our growing portfolio of clients.

📞 Call us on 0800 448 8615—your trusted local specialists, keeping East London moving.

Get a free no obligation quotation: Get Quote – VM Elevators – Lift and Escalator Repair and Maintenance London UK

 

VM ELEVATORS x LONDON STADIUM ASSOCIATE PARTNERSHIP

V M Elevators Ltd WHUvBFC 15.02.25

Exhilarating imagery of VM Elevators in action at the Brentford Premier League game at the London Stadium. With thanks to our London Stadium Associate Partnership. Based in East London and seeking a reliable lift & escalator services provider? Call us for free on 0800 448 8615. We cover lift & escalator routine maintenance, surveys, repairs, modernisations, design, and new installations.

Check out our case studies here Lift Case Studies – VM Elevators – Lift and Escalator Repair and Maintenance London UK

INTERNATIONAL WOMEN’S DAY 2025 – ACCELERATE ACTION

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IWD 2025: Accelerating Action

In collaboration with London Stadium Associate Partnership and Leyton Orient Community Partnership, we recently had the privilege of sitting down with Chris, VM Elevators’ external dedicated AI and Data Protection Officer, for a conversation around this year’s International Women’s Day theme: Accelerating Action. During our discussion, Chris a business leader and strong advocate of women in tech, shares her personal experiences navigating a career in technology — a sector that, much like construction, has historically lacked strong female representation.

The importance of accelerating meaningful change cannot be overstated, especially when businesses across industries are being challenged to actively address the underrepresentation of women in fields like construction, engineering, and technology. Progress doesn’t happen by chance — it takes conscious effort, targeted initiatives, and leaders who are willing to champion equality at every level.

At VM Elevators, driving representation forward isn’t just a passing conversation; it’s embedded in the way the business operates. From ensuring women at VM Elevator’s are in senior management positions, to actively encouraging more female apprentices to enter the lift industry, VM Elevators is determined to be part of the solution. Their outreach work within local schools — particularly through hands-on STEM initiatives — aims to inspire the next generation of girls to pursue careers in engineering, technology, and other technical trades. By visibly representing women within their workforce, VM Elevators hopes to send a clear message: this industry belongs to everyone.

Whether you’re a leader shaping policy, a mentor offering guidance, a sponsor opening doors, or an ally using your voice to amplify others — every action counts. Together, we can break down outdated perceptions and build a future where gender is never a barrier to success.

This International Women’s Day, take a moment to celebrate the women who inspire you. Tag someone who has made a difference in your life, your career, or your community.

View the full video here: