What type of contracts do you have and what is included?

We offer three types of Maintenance Contract – Standard, Premium, & Premium Plus – with Standard providing the very basics of what you will need, and our Premium Plus Contract providing a very comprehensive package.

And because we fully appreciate that each customer’s needs my vary, we are happy to add additional options upon request.

Here is an outline of each Maintenance Contract:

STANDARD …

* Routine planned preventative maintenance visits
* Access to our fully manned 24/7 emergency call out desk
* Regular condition reports
* Consumables, lubrication and adjustments
* Additional options can be applied, if requested / subject to contract

PREMIUM …

* Routine planned preventative maintenance visits
* Access to our fully manned 24/7 emergency call out desk
* Regular condition reports
* Consumables, lubrication and adjustments
* Call out charges included for call outs made between 8:00 AM – 5:00 PM, Mondays – Fridays [ EXCLUDES BANK HOLIDAYS ] * Additional options can be applied, if requested / subject to contract

PREMIUM PLUS …

* Routine planned preventative maintenance visits
* Access to our fully manned 24/7 emergency call out desk
* Regular condition reports
* Consumables, lubrication and adjustments
* In hours call out charges included Mon-Sun 24hrs [ EXCLUDES BANK HOLIDAYS ] * Parts and Labour for necessary repairs – exclusions may apply, dependent on premium [subject to terms] * Additional options can be applied, if requested / subject to contract

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