London & Essex Lift Maintenance Experts

At VM Elevators, we deliver expert lift repair services tailored to meet the needs of businesses and property owners across London, Essex, and the Home Counties. Whether it’s a minor fault or a critical lift breakdown, our team is ready to provide rapid, reliable solutions. We serve London, Essex, Berkshire, Buckinghamshire, Hertfordshire, Kent, Surrey, East and West Sussex, Middlesex, Oxfordshire, and Bedfordshire with 24/7 emergency support and qualified lift engineers.

We prioritise passenger safety by conducting rigorous checks on emergency systems, door mechanisms, control panels, and lift shafts. All services comply with BS EN 81 standards, SaFed guidelines, and European Directives. Our QHSE team ensures you stay up to date with compliance.

Avoid costly breakdowns with regular inspections and tailored service plans. We recommend proactive maintenance to extend the life and safety of your lifts.

Prevent minor lift repairs turning into costly ones with a bespoke lift maintenance contract to suit your business needs.

Having your lift routinely serviced is a legal requirement, it also ensures that your form of vertical transportation operates safely and smoothly – lessening any long-term costs, extending the time between call backs, increasing the reliability and reducing the risk of accidents incurring – all of which will ultimately prolong its lifespan.

We offer lift maintenance, dedicated care and support on lifts and escalators throughout various business sectors, including commercial, corporate, hospitality, industrial, public, real estate, residential and retail.

We work across all types of lifts, ranging from MRL, Electric, Traction, Hydraulic Passenger or Goods, Glass or Scenic lifts, platform lifts, dumb waiters, car lifts, mobility, dock leveller and scissor lifts. We also take care of escalators and moving walkways under our umbrella.

We have a variety of different maintenance contracts to suit our client’s needs. All our maintenance contracts have been approved by The Lift and Escalator Association of which we hold full membership to.

Many of our maintenance contracts also include comprehensive callouts and minor repair work, all covered under a one year warranty.

Our in-house Service team are on hand between 08.00 and 17.00 Monday – Friday, please give us a call for free on 0800 448 8615 if you have any queries you would like to discuss.

Legislative examinations and requirements should be undertaken by an external persons or third party to avoid any conflict of interests.
Inspections take place in normal circumstances and can list defects ranging from A-C. Our clients work collaboratively with us and forward through the Insurance reports upon completion so we can ensure any defects are rectified or quoted for promptly and our records are also updated with respect to time frame expectations for the next insurance inspection.

In accordance with the Lifting Operations & Lifting Equipment Regulations 1998 (LOLER), specific types of transportation that move people or goods to different floor levels are not subject to LOLER’s requirements.

Although, if the item is being used at work for example an escalator and/or moving walkway, then the Provision and Use of Work Equipment Regulations 1998 (PUWER), does come into power.

It is critical that building owners educate users on how to use the vertical transportation correctly. At VM Elevators we support and inform all our clients on how they can prevent breakdowns in the first instance.

More often than not breakdowns stem from misuse, examples can be overloading the lift threshold, knocking the door contacts out of place, or even tampering with the equipment.

Our Service and Repairs team train our clients in what to watch out for.

All lift and escalator equipment should be labelled with the appropriate safety signage, signaling areas off limit to unauthorised persons.

Call us for free on 0800 448 8615 to speak to one of our expert management team, or submit an enquiry to find our how we can help you elevate your business today.

For contracted customers, VM Elevators provides 24/7 emergency lift callout services. Whether it’s a breakdown, a passenger trap, or a critical fault, our engineers are on standby to respond without delay. We specialise in fast, efficient solutions, including urgent lift repairs, which are essential in commercial and public environments where downtime must be minimised. Backed by CHAS ELITE accreditation, we deliver consistently safety-compliant lift repairs across London, Essex, and the Home Counties.

All our engineers wear VM Elevators uniforms, badges, and PPE. We complete digital job reports in real-time and include signed log cards and photographs for accountability.

Need fast, compliant lift repairs? Get in touch with VM Elevators today for expert lift repair services across London, Essex, and the Home Counties. Let us restore your lifts to full operation—safely and efficiently.