VM Elevators | Delivering a Lift in a Healthcare Setting
NHS Tottenham Court Road – Lift Control Systems Upgrade
Project Overview
VM Elevators successfully completed a full lift control systems upgrade at an NHS facility on Tottenham Court Road, delivering the project seven days ahead of schedule. The works formed part of a wider phased modernisation program within an NHS healthcare setting, where continuity of service, safety and reliability are critical.
Delivering a lift in a healthcare setting requires absolute attention to planning, logistics and execution. Patient movement, clinical operations and emergency access cannot be compromised, making programme certainty and engineering quality essential.
The Challenge
The site operates continuously and supports high daily footfall, clinical staff movement and patient transport. Any disruption to lift availability could impact operational efficiency and patient experience.
Key challenges included:
- Maintaining safe access and service continuity throughout the works
- Managing tight installation windows within an active healthcare environment
- Coordinating fast-moving logistics and equipment delivery
- Ensuring zero tolerance for system reliability or commissioning delays
The programme demanded close collaboration across the supply chain and precise scheduling to maintain momentum without compromising safety or quality.
Our Solution
VM Elevators led the coordination and delivery of the upgrade, working closely with supply chain partners to ensure all components were delivered and commissioned without delay.
Kollmorgen UK provided rapid equipment availability, responsive technical support and consistent communication throughout the project, allowing installation activities to progress without interruption. CME Lifts delivered a first-class installation, ensuring all works were completed safely, efficiently and in full compliance with site requirements.
By maintaining strong on-site coordination, proactive problem-solving and rigorous quality control, the team achieved a seamless transition from legacy systems to the upgraded control solution.
The Result
- Project completed 7 days ahead of schedule
- Zero disruption to critical site operations
- Safe and compliant installation in a live healthcare environment
- Improved system reliability and long-term performance
- Strong collaboration across the supply chain
The successful delivery reinforces VM Elevators’ capability to deliver complex lift projects in sensitive environments and demonstrates the value of strong partnerships when delivering a lift in a healthcare setting.
Ongoing Project Works:
This upgrade marks the completion of the current phase, with further works planned as part of the site’s long-term improvement strategy. VM Elevators continues to support the programme with the same focus on safety, transparency and operational excellence.





LIFT & ESCALATOR MODERNISATION
At VM Elevators we specialise in modernising lift and escalator systems to meet contemporary standards of safety, performance and aesthetics. Our dedicated Operations team of experts assesses existing vertical transportation infrastructure, employing innovative solutions tailored to enhance efficiency and reliability. From upgrading lift control systems to installing energy-efficient components, we ensure seamless integration of modern technologies while minimising disruptions to daily operations. With a focus on sustainability and customer satisfaction, VM Elevators’ modernisation services breathe new lift into aging systems, optimising performance and elevating user experiences.


